Clear your All Doubts Here
Find clear answers about our AI-powered B2B SMS platform, compliance, targeting, and how businesses use it for scalable outreach.
About B2BSMSMail & Who
It’s For
What is B2BSMSMail?
B2BSMSMail is a B2B-focused SMS outreach platform designed to help businesses and agencies communicate with other businesses using SMS in a compliant, responsible way. It is built for conversations, not consumer spam or bulk blasting.
Who is B2BSMSMail for?
B2BSMSMail is built for:
- Digital marketing agencies
- B2B founders & sales teams
- Local service providers (roofing, HVAC, junk removal, etc.)
- SaaS & professional service companies
If your audience is other businesses, B2BSMSMail is for you.
Is B2BSMSMail meant for B2C or consumer SMS?
No.
B2BSMSMail is not designed for B2C marketing, mass consumer campaigns, or promotional blasting. The platform is strictly focused on business-to-business communication.
Can agencies use B2BSMSMail for their clients?
Absolutely.
Agencies use B2BSMSMail to:
- Run B2B SMS campaigns for clients
- Add SMS as an upsell to SEO or lead-gen services
- Manage multiple campaigns from one dashboard
It’s agency-friendly and pay-as-you-go.
What industries work best with B2B SMS?
B2B SMS works well for:
- Digital marketing agencies
- Roofing, HVAC, home services
- Professional services
- SaaS & IT services
- Real estate & contractors
Any business selling to other businesses can benefit.
Is B2BSMSMail a spam tool?
No.
B2BSMSMail is built to reduce spam, not enable it. Abuse, consumer blasting, or non-compliant use is not supported.
What makes B2BSMSMail different from other SMS tools?
B2BSMSMail is built specifically for B2B communication, not consumer blasting. The platform focuses on compliant messaging, low-risk sending patterns, AI-assisted lead filtering, and conversation-driven outreach rather than mass promotions.
What happens if someone opts out?
As soon as a recipient opts out, we immediately stop all future messages to that contact across the platform. No follow-ups or additional outreach will be sent.
Why is outreach limited to 3 messages?
Limiting outreach helps maintain high reply rates, protect phone number health, and reduce carrier blocking. Most B2B conversations happen within the first 1–3 messages.
Compliance, Legal Use & Message Safety
Is SMS outreach legal for B2B?
Yes – when done correctly.
In the USA, B2B SMS outreach is allowed when:
- Messages are business-related
- Sent at reasonable frequency
- Include an opt-out
- Stop immediately when requested
In Canada, SMS requires express opt-in under CASL.
B2BSMSMail is designed to support these rules.
Does B2BSMSMail handle opt-outs automatically?
Yes.
Every message sent through B2BSMSMail includes automatic opt-out handling, and opt-outs are honored immediately to reduce compliance and carrier risk.
Do you support TCPA and CASL compliance?
B2BSMSMail is compliance-first by design.
- TCPA-aware workflows for the USA
- CASL-safe structure for Canada (SMS after opt-in only)
- Automatic opt-out handling
- Usage limits to prevent abuse
. Can I send introductory SMS to businesses?
- USA: Yes, for B2B use cases, when done responsibly and with opt-out.
- Canada: No. SMS requires prior express consent.
Our platform allows you to apply country-specific rules.
Can recipients mark my message as spam?
SMS does not provide direct spam-report notifications.
However, B2BSMSMail reduces risk by:
- Limiting frequency
- Enforcing opt-outs
- Encouraging respectful messaging
Is B2BSMSMail a spam tool?
B2BSMSMail is built to reduce spam, not enable it. Abuse, consumer blasting, or non-compliant use is not supported.
What happens if my outgoing texts get blocked or banned?
SMS delivery depends on carriers and recipient behavior. If outgoing messages from a number are blocked or filtered, it’s usually due to factors like high opt-out rates, spam reports, or messaging patterns that carriers flag as risky.
B2BSMSMail helps reduce this risk by:
- Automatically handling opt-outs
- Encouraging low-frequency, conversational messaging
- Using dedicated numbers instead of shared shortcodes
- Limiting aggressive or spam-style sending patterns
If a number becomes restricted, we recommend pausing that number and adjusting messaging strategy before continuing. Our team can also help review best practices to reduce future delivery issues.
Can B2BSMSMail guarantee message delivery?
No. SMS delivery depends on carrier networks and recipient settings. While we optimize for delivery, no SMS platform can guarantee 100% delivery
Can I reuse a number that was blocked?
In most cases, it’s better to stop using a blocked number and switch to a new dedicated number with improved messaging practices.
Can I send messages internationally?
International messaging availability depends on country regulations.
For example:
- USA: Supported under TCPA-aware B2B use
- Canada: SMS requires express opt-in under CASL
- Few More countries, Please direct message us so we can check it for you.
Always follow country-specific rules.
Features, Messaging & AI
Capabilities
Can I use my own phone number to send SMS?
Not right now. But very soon we are implementing this.
Do you provide blue check marks or branded SMS?
Standard SMS does not support branding or blue check marks.
However:
- RCS (USA) supports brand name, logo, and verification (on supported devices)
- SMS focuses on reach and reliability
We help you choose the right channel.
What is RCS, and do you support it?
RCS (Rich Communication Services) is an advanced messaging format that supports branding, buttons, and read receipts on supported Android devices.
- USA: RCS can be used with approval and proper setup
- Canada: RCS requires opt-in (same as SMS)
RCS is available as an upgrade path after consent.
How does AI help inside B2BSMSMail?
Our AI features help with:
- Filtering B2B leads by industry, city, and state
- Suggesting message structure (not spammy copy)
- Identifying hot, warm, and cold leads based on engagement
AI assists – it does not auto-blast messages.
Do you sell or resell leads?
No.
We provide tools to filter and organize B2B leads, not low-quality scraped consumer data. You remain in control of targeting and messaging.
Can I track delivery and replies?
Yes.
Your dashboard shows:
- Sent messages
- Delivery status
- Replies
- Opt-outs
- Credit usage
All in one place.
Can I integrate B2BSMSMail with other tools?
Yes.
B2BSMSMail can integrate with:
- CRMs
- GoHighLevel
- Email systems (SES, SendGrid, etc.)
- Webhooks & APIs
Can I manage multiple campaigns at once?
Yes. You can manage multiple campaigns from a single dashboard, including:
- Campaign status
- Replies
- Opt-outs
- Credit usage
- Delivery indicators
Do you support two-way SMS conversations?
Yes. B2BSMSMail supports two-way messaging, allowing you to view and respond to replies directly from the dashboard.
Can I personalize SMS messages?
Yes. You can personalize messages using business-specific details such as:
- Business name
- Location
- Industry
- Campaign context
Personalization helps improve replies and reduce spam complaints.
Does B2BSMSMail support AI-generated leads?
Yes. B2BSMSMail includes AI-assisted lead filtering that helps identify B2B prospects based on:
- Industry
- City
- State
- Business category
You remain in control of which leads to message.
Can AI send messages automatically?
No. AI does not automatically send messages without user approval. You review and approve campaigns before any messages are sent.
Can I see read receipts?
You can see message status such as:
- Sent
- Delivered (when carrier confirmation is available)
- Failed
SMS delivery confirmations depend on carrier support and recipient settings.
Pricing, Credits, Usage & Getting Started
Is there a monthly fee?
No.
B2BSMSMail is pay-as-you-go:
- No monthly subscription
- No long-term contracts
- Credits are used as you send
Do you offer free credits?
Yes.
New users receive 100 free credits to test the platform.
No credit card required.
How does pricing work?
B2BSMSMail uses a pay-as-you-go credit system.
- You only pay for the credits you use
- No monthly subscription
- No long-term contracts
- No hidden fees
What is an SMS credit?
An SMS credit represents the cost of sending one outbound SMS.
Some messages may use more than one credit depending on message length and carrier segmentation.
Do inbound messages cost credits?
No.
Incoming replies do not consume credits.
You only use credits for outbound messages.
Are there any setup fees?
No.
There are no setup fees or onboarding charges.
Do credits expire?
Credits do not expire as long as your account remains active.
To keep your number and account active, you must send at least $20 worth of credits within 30 days.
Why is there a $20 activity requirement?
This requirement helps:
- Maintain number health
- Prevent carrier recycling
- Reduce abuse and spam risk
- Ensure platform stability
Can I add credits anytime?
Yes.
You can add credits at any time based on your usage needs.
Do you offer refunds on unused credits?
Credits are non-refundable once added, but they remain available for future use as long as your account stays activ
How many SMS can I send per campaign?
There is no fixed limit, but we strongly recommend:
- Short sequences (2–3 messages)
- No repeated messaging without replies
- Responsible sending patterns
This helps reduce carrier filtering and message blocking.
Can agencies use B2BSMSMail for their clients?
Yes. Agencies commonly use B2BSMSMail to:
- Add SMS as a service
- Bundle SMS with SEO or lead generation
- Run campaigns for multiple clients
Can I white-label the platform?
White-label options may be available for agencies. Please contact us for details.
Can I integrate with my CRM or email tools?
Yes. B2BSMSMail supports integrations and workflows to connect with CRMs, email platforms, and other tools.
How do I get started?
- Sign up for free
- Receive free credits
- Launch a test campaign
- Book a demo if needed
Do you provide onboarding support?
Yes.
We offer:
- Free first campaign setup (limited users)
- Demo walkthroughs
- Best-practice guidance